Rafal Kocielnik, Zhuofang Li, Claudia Kann, Deshawn Sambrano, Jacob Morrier, Mitchell Linegar, Carly Taylor, Min Kim, Nabiha Naqvie, Feri Soltani, Arman Dehpanah, Grant Cahill, Animashree Anandkumar, & R. Michael Alvarez
In a collaboration between Caltech and ABK, we identified six challenges related to handling disruptive behaviors in competitive action games through analysis of Call of Duty®: Modern Warfare® II data and stakeholder feedback. We discovered challenges omitted by prior work, such as handling high-volume imbalanced data and ensuring the comfort of human moderators. We also offered a discussion of possible technical, design, and policy approaches to mitigating these challenges.
February 23, 2024